F.A.Q.
What are audio reaction videos?
Audio reaction videos are music videos that allow the images or film to react to the audio of the music. Also known as other terms such as: audio spectrum videos, music visualizers, audio react videos and audio visualizers. Basically, it's art being animated with audio sounds.
How are the videos created?
Audio reaction videos are created using Adobe After Effects. Expressions (lines of coded text) allow us to tells how an object or element should act or react.
When we feel like the video matches the music, the composition will be rendered. This process could take awhile, depending on the effects and file sizes being used. Once the video is completely rendered, we will compress it into into an online optimized friendly 1920x1080 HD mp4 file.
When we feel like the video matches the music, the composition will be rendered. This process could take awhile, depending on the effects and file sizes being used. Once the video is completely rendered, we will compress it into into an online optimized friendly 1920x1080 HD mp4 file.
I just ordered, what now?
An automatic confirmation email will be sent after your purchase via PayPal. This will be your receipt that shows your order and order confirmation number. Please have your files ready and upload them by using the confirmation page.
What files are accepted?
We will accept images in JPEG or PNG formats only. We recommend that the background image is at least 1920x1080 pixels (standard HD) and logos/brand icons in PNG format (true transparent).
When will my video be ready?
We have a three (3) day turn-around for all standard orders. Rush orders are sent within 24 hours.
When you video is ready, we will send you a link through our OneDrive account that will allow you to view and download with ease.
When you video is ready, we will send you a link through our OneDrive account that will allow you to view and download with ease.
What are "revisions"?
Revisions are essentially "do-overs" or "re-dos". If an error has been made or you notice something to needs to be fixed, revisions can be applied towards your audio reaction video. Each order comes with at least one revision. Addition revisions are available for purchase.
What's the deal with refunds?
If an accidental purchase was made, we will be happy to reverse the charge if refund dispute is done before the merchants processing time (two hours). Please contact us using the form contact form (bottom of page) or feel free to contact us on social media by sending us a message. Please have your confirmation/transaction number that was emailed ready for quick resolution.
Unfortunately, no other refunds will be allowed. This is due to us living in a digital world; copying / sending / downloading files is done with a simple click. We are always striving for 5 stars! For this reason, we offer our revisions that can be applied towards your order.
Unfortunately, no other refunds will be allowed. This is due to us living in a digital world; copying / sending / downloading files is done with a simple click. We are always striving for 5 stars! For this reason, we offer our revisions that can be applied towards your order.
If your question wasn't answered or answered fully, please get in touch with us. Send an email using the contact form on the bottom of page.